Working with you to protect your privacy
Information Collection and Use
Ken J Reddy Designs is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from you at several different points on our website including when you request a Quote, subscribe to our newsletter, complete a survey or enter a competition.
Data Protection
Ken J Reddy Designs is committed to protecting your privacy and information. A copy of our privacy policy is available on the website for you to view on this page. The information that we use is for the purpose of fulfilling your requests. Information that you provide us will be held on Ken J Reddy's database and used to contact you via e-mail, about products and services, which may be of interest to you.
By submitting your e-mail with us you agree to the use and disclosure of information by Ken J Reddy as described. A copy of your personal information held by Ken J Reddy Design can be provided on request. You have the right to have any inaccurate personal information rectified or erased.
Cookies
A cookie is a piece of data stored by your web browser containing data sent by a web server. The Ken J Reddy website site may use a single cookie containing only a random session ID in order that consecutive requests from a single user can be associated with each other. This is necessary so that user preferences are correctly remembered. If you reject the cookie, some aspects of the site will still function, though occasional difficulty may be encountered. Cookies also enable us to perform analysis on the way our site is used. This helps us to improve the operation of our site.
Log Files
We use IP addresses to analyse trends, administer the site, track usage and gather broad demographic information for aggregate use.
Sharing
We only share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use a credit card processing company for all billing.
Links
From time to time, this web site may contain links to other sites. Please be aware that Ken J Reddy Designs is not responsible for the privacy practices of such other sites. We encourage you to be aware of this when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Ken J Reddy Designs.
Newsletter
If you subscribe to our e-mail newsletter, we ask for contact information - your name and e-mail address at minimum, with the option to provide additional information.
Brochure Requests
If you ask us to send you a printed brochure, we ask for contact information - your name and postal address at minimum, with the option to provide additional information.
Surveys & Contests
From time-to-time our site may request information from users via surveys or competitions. Participation in these surveys or competitions is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as age range). Contact information will be used to notify the winners and award prizes. Survey information will be used to help us improve the usability of our systems.
Security
We take every precaution to protect all information collected. Sensitive information you submit via the website is both communicated to us and stored in a secure manner. All personal information communicated to us as part of a booking is submitted over a secure channel, protected using SSL or TLS encryption with 128-bit key length (the strongest supported by modern browsers). You can confirm this by looking for the "secure site" indicator on your web browser, which typically appears as a padlock or key. For information held on file, access is restricted to only those staff that require that information to perform a specific job. All employees are kept up-to-date on our security and privacy practices. If you have any questions about the security at our website, you can e-mail info@kenjreddy.com
Communications relating to Quotes
We communicate with customers in relation to their current Quotes. This communication may be by e-mail, conventional post, telephone, fax or other suitable medium. This communication is essential to our service in providing you with your requests and must therefore take place regardless of the customer's consent to other communication.
Correction/Updating Personal Information
In the event of a change to personally identifiable information (such as postal address), our staff can make such a change on a user's behalf, subject to identity checks.
Consent
Except where an actual business transaction is concerned, we communicate with you only where consent is given. We track consent to e-mail and conventional post communication and you may review or revoke this consent at any time. Every edition of a newsletter also offers a quick unsubscribe link.
Notification of Changes
If we decide to change our privacy policy, we will note this on our Homepage so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by e-mail. You will have a choice as to whether or not we use your information in this different manner.
